Privacy Policy

INTRODUCTION

Square Factory SA, (“SquareFactory” or “Square Factory”), formerly Cohesive Computive SA (“csquare.ai ” or “csquare”  or “our company” or “we” or “us” or “our”) respects the privacy of our users (“user” or “you”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website : squarefactory.io and our MLOps Platform, including any other media form, media channel, Resources website, cloud service related or connected thereto (collectively, the “Site”).

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

WHAT DATA DO WE COLLECT?

Our company may collect information about you in a variety of ways. The information we may collect on the Site includes :

  • Personal Data :

Personally identifiable information, such as your name, postal address, email address, telephone number, and Company/Organisation and demographic information, such as your country, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat, contact form, using MLOps Platform, subscribing to a service, participating in a marketing promotion, ordering a product/service, requesting information and/or material or complete surveys. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.

  • Metadata :

Information our servers automatically collect when you access the Site, such as traffic data, your location data, your IP address, your browser type, your operating system,  your session data, your access times, your preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Site.

HOW WILL WE USE YOUR DATA?

Our company collects your data so that we can:

  • If you fill out a contact form providing your name, email-address, telephone number, preferences, etc., we use your data for answering your questions, sending you information or performing other tasks you ask us to.
  • If you interact with us on third party social networks, then we process your data for such interaction with you on these networks (our interactions with you on a third party social network would be subject to that network’s privacy policies and terms of use).
  • We process metadata that we collect from you to improve our Site, analyze traffic pattern and Site usage, for targeted marketing, to develop and analyze statistics and demographics, or optimize our online presence and marketing efforts.
  • We process your personal data also to comply with and enforce applicable legal requirements, our Terms of Use, relevant industry standards, contractual obligations and our policies.

HOW DO WE STORE YOUR DATA?

Our company securely stores your data at the data centers of our hostings company.

Sensitive and private data exchange between the Site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

WHAT WE SHARE WITH OTHERS?

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection.

  • Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, marketing assistance, firewall and malware scanner.

  • Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

  • Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

  • Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site  in perpetuity.

  • Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

  • Business Partners / Consultants

We may share your information with our business partners and our consultants to offer you certain products, services or promotions.

  • Social Media Contacts

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

  • Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

  • Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following :

The right to access – You have the right to request SquareFactory for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@squarefactory.io 

WHAT ARE COOKIES

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our Site, we or third parties may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience, including :

  • Remembering your personal preferences ;
  • Understanding how you use our Site ;
  • Social networks integration.

When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

WHAT TYPES OF COOKIES DO WE USE?

There are a number of different types of cookies, however, our Site uses:

Functionality: Our company uses these cookies so that we recognize you on our Site and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Security: As stated above, the WordFence plugin may use cookies to enhance the security of our Site.

HubSpot may use cookies for the live chat and contact form functionalities. Please visit this page to know which cookies HubSpot may use.

Analytics: These cookies allow us to collect information about how visitors use the Site, for example to count visitors and to see how visitors move around the Site. They record your visit to the Site, the pages you have visited and the links you have followed. These cookies do not collect information that identifies you. All information is anonymous. This helps us to improve the way the Site works.

We may rely on Google Analytics, a service provided by Google, Inc. (“Google”), to analyze your use of the Site. The information generated by Google Analytics is subject to Google’s privacy and cookie policy and will be transferred to and stored by Google on servers in the USA. Prior to the transfer, it will be anonymized by removing the last octet of your IP address. Google will then process it on our behalf in order to evaluate your use of the Site, to compile reports on Site activity and to provide other services related to Internet usage. Google will not link your IP address with any other data held by Google. Note, however, that if you have enabled Google to associate your web and app browsing history with your Google account, and you have given Google permission to use the information of your Google account to personalize ads, Google may link the analytical cookies, and the information collected with them, with the information from your Google account. You may refuse the use of cookies for the aforesaid purposes by setting your browser accordingly; however, in that case, you may not be able to use the full functionality of the Site. You may further opt-out of the collection of your usage data (including your IP address) and its processing by downloading and installing the add-on. for your current web browser. For more information about the use of your data by Google, please visit Google Analytics Privacy Policy for more details.

PRIVACY POLICIES OF OTHER WEBSITES

The Site  may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

CHANGES TO OUR PRIVACY POLICY

Square Factory keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15 February 2022.

Governing Law and Jurisdiction

This Privacy Policy shall in all respects be governed by and construed in accordance with Swiss law. Any dispute, controversy or claim arising out of, or in relation to, this Privacy Policy, shall be subject to the exclusive jurisdiction of the courts of the Canton of Vaud, the venue being Lausanne, Switzerland.

HOW TO CONTACT US

If you have any questions about SquareFactory’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@squarefactory.io

Or write to us at: Square Factory SA (formerly Cohesive Computing SA), Chemin des Mouettes 1, 1027 Lonay, Switzerland.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.